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Last Updated on February 24, 2025 by Alaina
Moving can be a big deal, whether you’re headed across town or planning a cross-country move, it can really shake things up. While most moves go off without a hitch, there are always a few “rogue” movers out there looking to take advantage of unsuspecting customers. The best way to avoid moving scams is to know your stuff and make smart choices when picking a moving company. These five tips will help you choose the right moving company and keep your move as smooth and stress-free as possible.
1. Get Multiple Quotes
When it comes to choosing a moving company, getting a few detailed estimates is a must. Make sure to get everything in writing—that way, you’ll have legal protection if something goes sideways. A good moving company should do a thorough walkthrough (either in person or virtually) to give you an accurate quote.
Always compare the services offered alongside the total costs. Look for things like temporary storage, packing and unpacking services, and furniture disassembly and reassembly. Be cautious of bids that seem too good to be true—they often are! Reputable movers will provide a clear breakdown of all expenses, including moving costs, extra services, insurance, and any potential fees.
2. Do Your Homework
Before your cross country move, take some time to dig into your options. A little research can go a long way in finding out which companies have a solid reputation and which ones you should avoid.
Start by checking out online reviews. They can give you a good sense of what past customers thought of the company’s services. Steer clear of businesses with bad ratings and focus on companies with mostly positive feedback—this is a good sign that clients were happy with their experience.
If you’re considering a local company with no online reviews, ask if they can connect you with previous customers. If they can’t or won’t provide references, consider it a red flag.
3. Verify the Company and Their Address
This might sound basic, but it’s super important—make sure the moving company has a real, physical address. A legitimate business registered with the Association of Movers will have a verified address, which is crucial if issues come up.
Double-check the address on their website or ask for a business card. Make sure it matches what’s listed with official business directories. Avoid companies with addresses under different business names or those that can’t provide a verifiable location.
4. Watch for Red Flags
Trust your gut! If something feels off during the estimate process, it probably is. Most reputable moving companies won’t ask for a big cash deposit before the move. If a mover is pushing for upfront payment, it might not be a legit business.
During the estimate, take note of their professionalism. Are they on time? Do they seem knowledgeable and able to answer your questions? If not, keep looking. Another red flag is if the movers show up in a rental truck instead of a branded company vehicle. A professional company should always own its equipment.
5. Check Their Experience
Not all moves are created equal, especially when it comes to long-distance moves. Handling a cross-country move requires specific expertise and experience.
Some moving companies have been around for decades, offering statewide, national, or even local services, while others might be newer and only handle short-distance moves. More experienced movers will know how to handle any challenges that pop up and ensure your belongings arrive on time and intact.
The Bottom Line
Moving doesn’t have to be a hassle. When you know how to choose the right moving company, you’re setting yourself up for a smooth transition into your new home.. By choosing a reputable and professional mover, you’ll save yourself time, stress, and possibly money, making it easier to focus on enjoying your new space!